DANISH & ENGLISH SPEAKING CUSTOMER SERVICE AGENT
DANISH & ENGLISH SPEAKING CUSTOMER SERVICE AGENT
(Please read carefully: Only candidates currently residing in Portugal and meeting the language criteria will be considered.)
KEY REQUIREMENTS & CONDITIONS (Must-Haves):
- Location: Must already be residing in Portugal.
- Languages: Fluent/native-level proficiency in Danish and English.
- Work Model: Remote (This remote role is based in Portugal).
- Schedule: Monday to Friday, with Saturday and Sunday off (Danish schedule).
- Working Hours: 08:00-17:00.
- Gross Salary: 1500€ per 14 months.
ACCEPTED DOCUMENTS (You must have one of the following):
- EU ID
- Residence card
- Manifestação de Interesse
- Valid Work Visa (Type D) + AIMA Appointment Scheduled + NIF
- Expired Work Visa (Type D) + AIMA Appointment Already Attended + NIF
- Note: NISS is preferably to have, however, support can be provided to obtain it.
BONUSES, BENEFITS & EQUIPMENT:
- A welcome bonus of 2000€ will be paid in 12 monthly instalments during the first year of employment.
- Food allowance of 7.63€ per working day.
- Candidates residing within 50 km of the office are required to collect their equipment in person.
- Equipment is shipped to candidates living more than 50 km away.
THE ROLE DESCRIPTION:
- Join as a Customer Service professional, providing essential support to customers in Danish and English.
- Support global brands through customer experience, technical assistance, and digital business services.
- Operating in Portugal's multilingual service sector, these locations focus on customer care, technology-enabled support, and outsourced operations for industries such as mobility, retail, finance, automotive, and online services.
- About the location: Braga is a historic city in northern Portugal, known for its rich cultural heritage and vibrant atmosphere, while Portugal is a country in Southwestern Europe.