IT Support Technician Mannheim Germany

Fortis Hayes MANNHEIM 2026-09-17

Location: Mannheim, Germany.

Start date: October 1st, 2025. 

Work pattern: 2 days per week, on alternate days, excluding Fridays. Attendance days to be confirmed per site, onsite.

Contract: Long-term on an on-going basis

Skills and Qualifications Required:

  • Over 24 months of work experience.
  • Advanced knowledge in computer hardware, software applications, and Microsoft OS.
  • Proficient in printer hardware, networking, wireless and VPN configurations, ticketing software, Microsoft Office & Office 365, PC/Laptop hardware and peripherals, including printers, and mobile devices.
  • Familiarity with Active Directory, Exchange, Apple OS, network and server hardware.
  • Relevant IT certifications: A+ Certification, OEM certifications (Dell, HP, Lenovo, Lexmark, IBM), CompTIA A+, MCITP, MOS.
  • Strong customer service skills, problem resolution, and ability to adhere to documented processes.

Language Requirement:

  • Fluency in German/Deutsche (B2) and English (written and verbal).

Equipment Provided:

  • Systems and equipment, including a PC and phone.

Ensure identified candidates can present to customer staff, monitor daily service activity effectively, and maintain high levels of service delivery.


This is a part-time role (2x days a week) with a day rate salary.

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