ABRS Support Engineer, KRAKÓW
Key Requirements:
- Fluent English + German or Spanish (min C1)!
- Proficiency in cloud computing, virtualization, and nested virtualization concepts
- Ability to interpret logs and troubleshoot issues
- Understanding of both cloud and on-premises network infrastructure
- Experience with Azure Compute and Azure Storage, including provisioning and basic management
- Familiarity with Linux fundamentals, including SSH and basic commands
- Proficiency in troubleshooting backup and recovery processes, including data restoration
- Knowledge of Azure Site Recovery and disaster recovery best practices
- Familiarity with Azure Active Directory(Entra ID) and role-based access control (RBAC)
- Bonus: Experience with virtual machine backup and recovery, understanding of SQL and SAP HANA cross-region scenarios, and familiarity with Azure File Shares
- Bonus: Prior experience in a customer support role within the IT industry
- Bonus: Proficiency in writing PowerShell scripts
Key Success Factors:
- A growth mindset focused on continual development
- Ability to collaborate effectively within a team
- Strong analytical skills for problem-solving
- Dedication to ensuring customer satisfaction
- Willingness to work exclusively in-office
Time of operation:
This team will be in 24X7 shift model. Therefore, should be flexible to cover during holidays and weekends to accommodate MS roster.
We need ABRS Support Engineer who is passionate in research and provide solutions on Azure backup and recovery services. Should have good programming logic and problem-solving skills. Respond and analyze complex queries of technical and functional nature not in routine and require deviation from standard procedures.
Job Description:
We are in search of a highly motivated individual to join our team as an Azure Support Professional. In this role, you will play a critical part in ensuring the reliability and availability of our clients' Azure infrastructure, while also maintaining robust backup solutions to mitigate any potential risks.
We value not only technical expertise but also a strong analytical mindset and a passion for solving complex problems. Effective teamwork and communication skills are essential for success in this role.
This is a full-time position based in our office, with no remote option available. Joining us means becoming part of one of the world's leading IT companies and gaining valuable experience in a dynamic and challenging environment.
LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies.
The mission of LTIMindtree Company is to engineer meaningful technology solutions to help businesses and societies flourish. Our successful technology business serves over 2000 Global customers and now, we are in a process of expanding. LTIMindtree is extending its technology business with specific expansion plans in Poland.
We are looking for ABRS Support Engineer with GERMAN or Spanish to join our team in Cracow, Poland.
Your day-to-day job will be about providing both technical expertise (either on your own or by involving your colleagues) and about being an excellent communicator and a service oriented professional. You will be given the opportunity to become a subject matter expert in one or more areas and receive guidance and mentorship from your colleagues.
- On-site work
- 24x7 shift model
Time of operation:
24/7 support model onsite role with rotational shifts.
Therefore, candidates should be flexible to cover during holidays and weekends to accommodate Client roster.
What we Offer:
- Possibility to shape the future of the youngest global leader in digital transformation;
- Unique culture with excellent opportunities for techno-functional career advancement;
- Full – time permanent contract of employment or B2B contract;
- 26 days of annual leave for all;
- PPK – employee pension program;
- Medicover private medical care for employees and family members;
- Reimbursement for glasses – 400 PLN;
- Access to cafeteria system and benefits platform on Worksmile;
- Life insurance.