Technical Support Specialist in Humanitarian Organization, WARSZAWA

LeasingTeam Professional supports Polish and global enterprises in sourcing key talent and in human resources management. The Agency specializes in permanent recruitment for mid- and senior level positions and in white-collar outsourcing. It successfully completes recruitment projects by applying a trademark ASSET® methodology that structures recruiter activities and boosts their effectiveness. We have offices in Gdansk, Warsaw, Katowice, Cracow, Poznan and Wroclaw. Professional is part of LeasingTeam Group - Poland's largest group of exclusively Polish-owned personnel consultancy companies that for the past 15 years has been effectively linking candidates with employers and providing them with a comprehensive range of HR services.

For one of our Clients - an international humanitarian organization - we are currently looking for:

• Installation, maintenance, repair, and monitoring of computer and office equipment


• Providing technical support for end-users


• As part of the global service model - support for L2 tickets and/or escalation according to ServiceDesk procedures


• Ensuring the functionality of existing ICT infrastructure


• Ensuring the functionality of all communication services


• Assistance and training for end-users in systems and equipment


• Ensuring the implementation and adherence to global and local policies and procedures


• Preparation and updating of technical documentation


• Maintaining contact with suppliers


• Participation in budgeting for new equipment

• 1 year of experience in the IT field


• Fluency in English and Polish


• Good understanding of computers, operating systems and networks (LAN and WAN)


• Good understanding of power systems (UPS, batteries, electrical basics)


• Basic understanding of telecommunications (VHF, HF, satellite communications)