Technical Support Specialist, RIGA

We offer:
* An exciting and challenging workplace with great skill and knowledge development opportunities.
* The opportunity to join a team of highly professional specialists in an international environment.
* The opportunity for professional development within a reputable international innovative and growing company.
* Social benefits
* 200 EURO monthly Wolt food allowance
* Medical insurance
* Free mobile services with Tele2
* Car parking spot
Responsibilities:
* Take ownership and manage customer service issues (communication via emails, no calls) and requests in a timely manner according to our SLA.
* Maintain accurate records and document all customer service activities and discussions.
* Perform initial request evaluation, registration and solution or assignment.
* Maintain an orderly workflow according to priorities.
* Full time role, working in shifts (working night shifts from home is possible, after probation working from home 1 - 2 days is possible).