Desktop Support Specialist Fully Remote

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Application Users - Windows 11 Professional Expert - Professionals
Type: Contract
Compensation: $60–$70/hour
Location: Remote

Role Responsibilities

• Evaluate and utilize Windows 11 Professional as your primary desktop OS.
• Capture high-resolution screenshots with more than 2.5 megapixels.
• Work independently and asynchronously to meet project deadlines.
• Collaborate with IT administrators and desktop support professionals to enhance system performance.
• Develop and manage system settings, file explorer, and built-in system tools.

Qualifications

Must-Have

• Windows 11 Professional as your day-to-day desktop operating system.
• Ability to capture screenshots with more than 2.5 megapixels.
• Experience with high-resolution monitors or dual-monitor setups.

Application Process (Takes 20–30 mins to complete)

• Upload resume
• AI interview based on your resume
• Submit form

Resources & Support

• For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
• For any help or support, reach out to: [email protected]

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.