Customer Support Representative German B2.2-C1, REMOTE


  • Excellent German communication skills, both verbal and written

  • Customer-oriented approach

  • Analytical and strong problem-solving skills, with attention to detail

  • Ability to multitask, work well under pressure, and according to a flexible schedule

  • Organization and clarity in the work process

  • Good PC user has an understanding of internet connectivity

  • Readiness for constant changes and innovations


    • Work format: remote

    • Probationary period: 1 month

    • Opportunities to work with international clients

    • 18 days of paid vacation and paid sick days

    • 2 non-fixed days off per week

    • Working shifts: 1 shift - 09:00 - 18:00; 2 shift 10:00 - 19:00 GMT+3

    ,[Communicate with customers via various channels such as phone, email, Providing a response to customers' inquiries, related to the usage of products, Coordinate with the team to ensure customer satisfaction and provide follow-up services as required, Participate in training sessions to broaden product knowledge and enhance customer service skills, Maintaining a positive, empathetic, and professional attitude toward customers, Processing of returns, Writing letters about out-of-stock goods] Requirements: support, Excel, poverpoint Additionally: International clients, Sick days, Paid vacation.
Data publikacji: 2024-05-09
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