IT Support Manager, WARSZAWA

What we expect from you:

• At least 2 years of experience in team management (1st, 2nd support line) and ability to delegate tasks


• Very good knowledge of server operating systems, AD, MS Exchange, Office 365, Azure;


• Knowledge and experience in working with ITIL


• Ability to use technical knowledge to manage team work (deadlines, pricing)


• Experience in a business/sales environment and maintaining good relationships with customers and suppliers


• Openness to go beyond the defined scope of duties and taking initiative


• Good communication in English


• University degree in IT or a related field

For our client - an Polish consulting company providing complex IT services for business - we are looking for experienced IT Support Manager.

Join the team and…

• Lead 10-ppl team that provides support for external customers


• Supervise and coordinate IT tasks, incidents/problems, monitor task progress and time management


• Plan and implement of goals and tasks of the IT Support Department


• Up-sell to the existing customers and onboard new Clients – scale, plan and execute

As a IT Support Manager you will be working based on ITIL with technologies such as Active Directory, Microsoft Exchange, Office 365, Azure.

,[] Requirements: Team management, Office 365, Azure, ITIL, Active Directory, MS Exchange Additionally: Private healthcare, Sport subscription, Flat structure, Small teams.