Network Support Engineer, REMOTE KRAKÓW


  • A Bachelor’s or Master’s degree in a relevant field.

  • Minimum 2 years of hands-on experience in understanding, implementing, administering, and troubleshooting network infrastructure devices. This includes firewalls, routers, switches, wireless access points and controllers, and monitoring applications.

  • Proficiency in network protocols: SSL/TLS, DNS, DHCP, WINS, NTP, FTP, HTTP, SMTP, CIFS, LDAP, and Microsoft AD.

  • Hands-on technical experience with VPN technologies such as IPSEC, SSL VPN, WebVPN, AnyConnect, and DMVPN.

  • Familiarity with network traffic analysis, remote access methods and systems, stateful inspection firewalls, encryption, and authentication and authorization technology.

  • Proficiency in Routing & Switching protocols (OSPF, BGP, VLAN, STP).

  • CCNA certification or equivalent knowledge.

  • Excellent English communication skills.

    • Our client, a global leader in cybersecurity, is seeking enthusiastic and driven Network Engineers to join their team. As a Network Engineer, you'll play a crucial role in ensuring the timely resolution of L2/L3 tickets, providing technical support to customers worldwide.


    Benefits:



    • Stable full-time employment.

    • Monthly lunch subsidy.

    • Private Medical Care (Luxmed).

    • Training package and access to e-learning platforms.

    • PCNSE Certification opportunity.

    • Dynamic development within a global organization.

    • Collaboration with reputable companies and top-quality products.



    ,[Provide post-sales technical support via phone, email, and web, resolving L2/L3 tickets efficiently., Record, track, and resolve support cases, ensuring timely follow-ups., Diagnose and tackle complex technical issues with fault isolation and root cause analysis., Contribute to user documentation and technical marketing collateral., Collaborate cross-functionally to review product issues and provide feedback., Reproduce and qualify critical customer issues., Stay abreast of software release and bug cycles.] Requirements: SSL, TSL, DNS, DHCP, NTP, FTP, HTTP, SMTP, VPN, Degree, Switches, Wireless, Network protocols, Protocols, BGP, VLAN, CCNA, Communication skills, Cisco, TLS, LDAP, AD Additionally: Sport subscription, Private healthcare, Training budget, International projects.
Data publikacji: 2024-04-26
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