Specjalista ds. obsługi klienta z jęz. niemieckim, KRAKÓW


  • Advanced English (B2) and German (C1) is a must

  • Desire to work in a result-driven start-up

  • Great written and verbal communication skills

  • Problem-solving mindset

  • Empathy and positive attitude towards customers

  • Ability to work both independently and in a group

  • Eagerness to learn

  • Open mind and ability to work in a fast-paced environment

  • Nice to have: previous experience in Customer Support and fluency in Polish


    • Comfortable workplace - We provide the comfort you need at work by helping you set up your home office and constantly improving our Warsaw headquarters 

    • The best possible tools - latest technology, our own apps and industry-standard software 

    • Health & wellness - private healthcare, life insurance, mental health support and a subsidised MultiSport Card 

    • Fair compensation – performance-based pay raises and quarterly bonuses, extra incentive for employee referrals 

    • Career development - self-development budget, ability to learn from our experts during internal workshops and trainings 

    • Vacation & time off - 26 paid vacation days and 1 extra Better Future Day for actively making our world a better place 

    ,[Maintaining a positive, empathetic and professional attitude toward customers at all times , Responding promptly to customer inquiries , Communicating with customers through various channels , Acknowledging and resolving customer complaints , Knowing our products inside and out so that you can answer questions , Processing orders, forms, applications, and requests , Keeping records of customer interactions, transactions, comments and complaints , Communicating and coordinating with colleagues as necessary , Providing feedback on the efficiency of the customer service process , Ensure customer satisfaction and provide professional customer support ] Requirements: Communication skills, SAP, MS Excel Additionally: Sport Subscription, Private healthcare, Home office, Life insurance, Paid vacation, Training budget, International projects.
Data publikacji: 2024-04-21
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