German-speaking Business Travel Consultant – Berlin Germany

€27K (Entry Level). German-speaking Business Travel Consultant in Berlin, Germany.

What you'll actually take home

€27K (Entry Level)

We put the figure in the advert on purpose. If it doesn't work for you, you should know that before you spend three interviews finding out.

Everything else in the package

You also get full-time hybrid role in Berlin: primarily remote, with one day per week on-site (approx. 4 days per month) Monday to Friday schedule, no work on weekends or bank holidays, rotating shifts within 07:00 – 19:00 CEST, adjusted every 3 months, competitive remuneration based on experience, skills, and performance, medical, dental, and vision coverage with premium plans, paid parental leave and bereavement leave, subsidized commuter benefits, mental health support programs, and continuous guidance, training, and career development opportunities.

The job itself

CloserHire is partnering with a leading travel management, corporate card, and expense management company to recruit a Business Travel Consultant for their Berlin-based team. In this role, you will provide high-quality support to corporate travelers, managing bookings for accommodations, flights, rail travel, and other business travel services. You will ensure seamless travel arrangements, assist with self-service tools, and ensure compliance with company and customer policies. This is a full-time hybrid

Day to day that means provide customer support via chat, calls, and emails, ensuring a smooth travel experience, stay up to date with relevant travel information, destinations, and service providers, assess customer needs, urgency, and preferences efficiently, handle complex travel bookings, including flights, rail, accommodations, and additional services, assist customers with self-service options on travel platforms and apps, ensure responses are timely and aligned with service level agreements (SLAs), and maintain compliance with company and customer policies, following global travel standards.

What you need to bring

• Additional languages (German, Spanish, Italian) are a plus
• Professional, empathetic, and excellent communication skills
• Ability to work independently and handle customer issues efficiently
• Strong multitasking and problem-solving skills
• Ability to work rotating shifts (Monday to Friday, 7 AM – 7 PM CEST), rotation every 3 months
• Proficiency with tools such as Gmail, Zendesk, Slack, and Salesforce
• Experience in customer-facing roles or contact centers

Next steps

• Send us your CV and we will come back to you either way
• A relaxed 30-minute conversation with us to check the role genuinely fits
• The company's own interview stage
• Offer and contract — we stay involved through paperwork and arrival

Around five weeks from applying to your first day on the ground.

CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.