Content Moderator with Polish and English
***Please note that this position provides relocation support to Lisbon, Portugal.***
The client is a leading global technology company operating a portfolio of popular social media, content and digital platforms used by hundreds of millions of people worldwide.
In this role you will play a crucial role in maintaining the quality and safety standards of an e-commerce platform. This position involves reviewing content, making rational decisions, and ensuring compliance with established policies and service levels, utilising your local market expertise and language skills.
Responsibilities:
Guarantee products and services standards within the e-commerce platform;
Make rational decisions, leveraging local market expertise;
Ensure high standards of quality while reviewing content;
Become and remain knowledgeable about leading e-commerce products and services standards;
Review content within agreed latency Service Levels and quality standards;
Ensure policy/legal compliance and safety of content uploaded to the platform;
Escalate issues to the company in accordance with established procedures.
Requirements:
Native-level Polish proficiency
English proficiency at B2 level or above;
Ability to make rational decisions with local market expertise;
Capable of ensuring policy and legal compliance, and the safety of content uploaded to the platform;
Flexibility to adapt to policy changes and shifting schedules, while adhering to standard operating protocols;
High level of attention to detail and accuracy.
Location: Lisbon, Portugal
Work model: On-site
Schedule: 24/7 rotative shifts (Monday to Sunday) with 2 rotative days off
Perks:
Meal allowance of €154 per month
€1,000 welcome bonus, paid over 12 months in addition to the base salary
€45 monthly complexity bonus
Private health insurance
Remuneration: €920 gross per month, paid in 14 instalments
Total remuneration + perks = €1,380
Relocation: Optional accommodation - a room in a shared apartment with all bills included (€280 deduction per month) + bureaucratic support