CTS Analyst, WARSZAWA



  • Technical knowledge in administration of tools and platforms such as:

    • Jamf Pro, macOS Administration, Google Workspace, Slack, Atlassian (Jira, Confluence, Jira Service Management), and SSO Management.



  • Understanding of Information Security fundamentals and security controls.

  • Self-driven learner with an ability to adapt quickly and collaborate effectively in agile environments.

  • Ability to analyze and automate processes using workflow automation tools.

  • Strong prioritization and decision-making skills, with a positive, service-oriented attitude.

  • Excellent communication skills for clear and effective messaging across teams.




Joining this project you’ll become part of Mindbox – a tech-driven company where consulting, engineering, and talent meet to build meaningful digital solutions. We’ll back you up every step of the way, accelerate your development, and ensure your skills make a difference. 



At Mindbox we connect top IT talents with technology projects for leading enterprises across Europe. 




 


Join Us as a CTS Analyst!


Are you passionate about providing exceptional technical support, improving processes, and working in a dynamic environment? We are looking for a CTS Analyst to join our client's technology services team and help ensure secure, efficient, and scalable solutions for our colleagues.


About the Role


As a Colleague Technology Services Analyst, you will work within an agile team to manage internal infrastructure, SaaS applications, and device systems. You’ll play a key role in optimizing technology operations, supporting end-users, and implementing process automation for greater efficiency and security.


This role is ideal for self-starters who enjoy combining technical expertise with collaboration, problem-solving, and continuous improvement.




Sounds like your kind of challenge? 




What you get in return


  • Flexible cooperation model – choose the form that suits you best
    (B2B, employment contract, etc.)

  • Hybrid work setup2 days per month required on-site in Warsaw

  • Collaborative team culture – work alongside experienced professionals eager to share knowledge 

  • Continuous development – access to training platforms and growth opportunities 

  • Comprehensive benefits – including Interpolska Health Care, Multisport card, Warta Insurance, and more 

  • High quality equipment – laptop and essential software provided 


,[Provide technical support for employees via the Service Desk platform, ensuring smooth day-to-day operations., Maintain and manage devices to ensure security and compliance with remote and enterprise policies., Execute tasks and projects designed to improve security and operational efficiency., Work closely with teams such as Service Management, Security, Engineering, and HR to maintain technology performance., Create and maintain accurate asset records and operational documentation., Identify opportunities for automation and workflow improvements, helping scale operations., Ensure systems conform to internal security policies, privacy regulations, and best practices.] Requirements: macOS, Google Workspace, Slack, Atlassian, Jira, Confluence, SSO, Security, Communication skills
Data publikacji: 2026-06-22
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