Customer Service Specialist with Finnish and Swedish, REMOTE

  • Fluent Finnish (min. C1) – essential for customer service.
  • And fluent Swedish (min. C1) – essential for customer service.
  • Strong listening and reading comprehension skills, with the ability to communicate clearly and respectfully.
  • Proficient computer skills – all tasks are handled digitally.
  • Openness to learning, a curious nature, and commitment during training sessions.
  • Ability to work in a team and a willingness to help fellow team members.
  • Availability to work Monday to Friday, between 8:00 AM and 6:00 PM

We offer

  • Salary: 10,172 PLN gross + bonus (up to 1,000 PLN gross).
  • Flexibility: Option to work from our Gdańsk office or fully remotely.
  • Full support: Comprehensive onboarding training and a team you can always count on.
  • Growth: In your first 3 months, you will enhance your communication skills and learn to conduct conversations within structured frameworks.
  • Constant, daily contact with live Finnish and Swedish in a close-knit team.
  • Real promotion opportunities – over 90% of our higher-level positions are filled by internal candidates.
  • Referral bonus: Up to 3,000 PLN gross for every person you refer who joins us.
  • Benefits package: Medicover medical care, Medicover Sport card, Worksmile cafeteria platform, and consultations with a psychologist.
  • Holiday allowance (wczasy pod gruszą) and discounts on partner products.

Transcom Worldwide Poland Sp. z o.o.

W Transcom jesteśmy nieustannie zaangażowani w relacje między sobą i naszymi klientami. Każdego dnia ktoś nowy zaczyna z nami przygodę i wykorzystuje swój potencjał, przekształcając go w umiejętności przyszłości. Doceniamy ciężką pracę, grę zespołową i wzajemną pomoc, wspieramy pozytywne i trwałe zmiany. Tacy właśnie jesteśmy, dbamy o siebie i od samego początku sobie kibicujemy, a przy odpowiednim nastawieniu nie ma przed nami ograniczeń i możemy zajść naprawdę daleko.
,[We start the day by checking for updates in procedures to always stay on top of things. Next, we assist customers by handling phone calls alongside back-office tasks—and in more challenging situations, you can always rely on a helping hand from your Team Leader., Answering customer inquiries via phone and email (back office)., Providing technical advice and assisting with scheduling service appointments., Following current procedures to always deliver reliable support., Collaborating with the team and Team Leader to achieve goals together., Implementing positive changes based on received feedback.] Requirements: comprehension skills, computer skills Tools: . Additionally: No dress code, Free coffee, Owoce.
Data publikacji: 2026-07-30
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