Customer Support Specialist with German or French

• Fluency in German or French (C1 level or higher).
• Good command of English and Polish for communication within the international team.
• Strong communication and interpersonal skills.
• Customer-oriented mindset with a proactive approach to problem-solving.
• Ability to prioritize tasks and manage multiple cases effectively.
• Familiarity with MS Office and CRM systems is an advantage.

Customer Support Specialist with German or French

For our international client, a well-established technology company, we are looking for a Customer Support Specialist with German or French to join a growing customer experience team.

In this position, you will play a key role in supporting German or French-speaking customers, helping them resolve product-related inquiries and ensuring an excellent customer journey from initial contact through final resolution.

This is a great opportunity for professionals who enjoy customer interaction, problem-solving, and working in a dynamic international environment.

What Our Client Offers

• Stable employment within an international and growing organization.


• Comprehensive onboarding.


• Private healthcare package.


• Sports and wellbeing benefits.


• Friendly and multicultural work environment.

,[Deliver professional support to customers via phone, email, and online channels., Assist users with product-related questions and provide guidance on product usage., Investigate customer issues and coordinate appropriate solutions., Manage and monitor customer cases to ensure timely and effective resolution., Cooperate with internal stakeholders and external service providers when required., Maintain accurate information in internal systems and databases., Contribute to continuous improvement of customer service processes and customer satisfaction., Build expertise in products, services, and customer support procedures.] Requirements: Strong communication skills, MS Office, CRM