Enterprise SaaS Platform Engineer, REMOTE

• Proven experience as a SaaS Platform Engineer, SaaS Administrator, Digital Workplace Engineer, or similar technical platform role.
• Strong hands-on experience administering enterprise SaaS platforms.
• Solid understanding of:
  • User management
  • Permission models
  • Access governance
  • Platform configuration
  • Security and compliance principles
• Experience supporting collaboration, innovation, digital workplace, or AI-powered SaaS platforms.
• Ability to independently troubleshoot platform issues and provide technical solutions.
• Experience creating automation workflows and lightweight integrations.
• Basic to intermediate software development skills.
• Practical knowledge of:
  • REST APIs
  • JSON
  • JavaScript or TypeScript
  • Webhooks
  • API integrations
  • Low-code / no-code platforms
  • Power BI reporting

• Experience working in large enterprise or multinational organizations.
• Understanding of SaaS governance, security, compliance, and vendor management processes.
• Experience supporting global user communities and distributed stakeholder groups.
• Previous exposure to AI-powered SaaS solutions and emerging AI technologies.
• Experience with collaboration and innovation platforms.
• Knowledge of analytics and reporting solutions.
• Familiarity with Agile methodologies and product-oriented operating models.
• Experience working in digital workplace environments.

• Demonstrates a strong hands-on platform administration mindset.
• Combines technical expertise with excellent stakeholder communication skills.
• Takes ownership of assigned platforms and drives continuous improvement.
• Can independently manage multiple SaaS solutions in a dynamic enterprise environment.
• Is proactive, solution-oriented, and comfortable working with emerging technologies.
• Has a strong interest in SaaS innovation, automation, and AI-driven platforms.

,[Enterprise SaaS Platform Ownership & Administration, Own, administer, and continuously improve a portfolio of enterprise SaaS platforms, including: Miro, Synthesia, Slack, UserTesting, Rapid AI prototyping platforms such as v0, Lovable, Framer, and Figma Make, Manage platform configurations, user administration, permissions, access models, workflows, templates, and security settings., Define and maintain platform standards, governance models, and operational best practices., Support platform adoption by creating guidelines, documentation, and enablement materials., Manage platform lifecycle activities, including upgrades, feature releases, roadmap reviews, and vendor coordination., Technical Platform Management & Support, Act as a technical point of contact for SaaS platforms and business users., Analyze, troubleshoot, and resolve platform-related incidents, technical issues, and service requests., Support onboarding processes and ensure smooth user adoption across enterprise teams., Collaborate with business stakeholders to understand requirements and translate them into technical solutions., Ensure platforms comply with enterprise security, governance, and data protection standards., Automation, Integration & Solution Development, Design, build, and maintain lightweight integrations and automation workflows., Connect SaaS platforms with enterprise systems using APIs and automation frameworks., Develop scripts and technical solutions to improve platform efficiency and user experience., Work with REST APIs, JSON-based integrations, webhooks, and low-code/no-code automation tools., Support reporting and analytics initiatives using tools such as Power BI.] Requirements: SaaS Platform Engineer, SaaS Administrator, User Management, Permission models, Access Governance, Platform configuration, Security, Compliance, REST API, JSON, JavaScript, TypeScript, Webhooks, API Integration, Low-code, no-code, Power BI Reporting, SaaS Governance, Vendor Management Processes, AI-powered SaaS Solutions, AI, Analytical skills, Stakeholder management Additionally: Sport subscription, Private healthcare.