- 1-3+ years of experience in Technical Support
- Experience with Microsoft Exchange / Exchange Online / Microsoft 365
- Knowledge of MS SQL Server / SQL Database Administration
- Strong troubleshooting and analytical skills
- Excellent spoken and written English
- Good customer-facing and communication skills
- Willingness to work 5 days/week onsite in Kraków
Nice to have
- Azure SQL
- Azure / Entra ID
- PowerShell
- Active Directory
- Windows Server
- Exchange Hybrid
We offer
- Long-term cooperation
- Opportunity to work with Microsoft technologies and complex technical environments
- International team and professional development opportunities
,[Provide technical support for Microsoft 365 and Exchange environments, Troubleshoot and resolve complex technical issues, Analyze logs and diagnose incidents, Communicate with customers via phone and email, Document issues, solutions and troubleshooting steps, Collaborate with internal technical teams and escalate complex cases when needed] Requirements: Technical Support, Microsoft Exchange, Exchange Online, Microsoft 365, MS SQL Server, SQL Database Administration, Troubleshooting, Analytical skills, Communication skills, Azure SQL, Azure, Entra ID, PowerShell, Active Directory, Windows Server, Exchange Hybrid