OT Network Support Analyst, KRAKÓW

• Strong knowledge of data network topologies and protocols (knowledge of OT networks is an advantage).


• Familiarity with incident management and ITIL/Agile standards.


• Ability to analyze data and identify improvements for proactive fault detection.


• Excellent collaboration and problem-solving skills, with the ability to work effectively in a global, multicultural environment.


• Strong communication and organizational abilities for coordinating complex incidents.


• Willingness to work in shifts and weekends as part of a global 24/7 support team.


• Positive attitude and eagerness to learn new technologies and tools.

Joining this project you’ll become part of Mindbox – a tech-driven company where consulting, engineering, and talent meet to build meaningful digital solutions. We’ll back you up every step of the way, accelerate your development, and ensure your skills make a difference. 

At Mindbox we connect top IT talents with technology projects for leading enterprises across Europe. 

Join Our Team as an OT Network Support Analyst!

Are you passionate about network operations and incident management? We are looking for an OT Network Support Analyst to join a global technology team ensuring stability and operational resilience for critical network and call center infrastructure across more than 50 countries.

Sounds like your kind of challenge? 

• Flexible cooperation model – choose the form that suits you best
  (B2B, employment contract, etc.)


• Hybrid work setup – 6x/month from the office in Kraków


• Collaborative team culture – work alongside experienced professionals eager to share knowledge 


• Continuous development – access to training platforms and growth opportunities 


• Comprehensive benefits – including Interpolska Health Care, Multisport card, Warta Insurance, and more 


• High quality equipment – laptop and essential software provided