Project Coordinator – Customer Implementation
What you bring:
3+ years in project coordination, customer success, customer support, or similar client-facing roles
Experience working with SaaS products and external customers
Excellent English communication skills
Strong problem-solving and stakeholder management skills
Experience with tools such as Jira, Asana, Trello, or Notion
Comfortable working independently in remote, fast-paced environments
Nice to know:
Experience with LMS/LXP or learning technology
Interest in Learning & Development or customer education
Experience working with international customers
Experience using AI tools to improve customer workflows or documentation
If you enjoy working directly with customers and turning complex challenges into smooth implementations, let’s connect.
Project Coordinator – Customer ImplementationLocation: Poland, remote
Contract Type: umowa o pracę tymczasową / 12 months
Rate: up to 12000zł gross / month
,[Guide customers through onboarding and implementation of a SaaS platform, Coordinate projects from kick-off through go-live, Act as the main point of contact, keeping customers and internal teams aligned, Provide product support, troubleshoot issues, and coordinate escalations, Run onboarding, training, and troubleshooting sessions, Track actions, timelines, and follow-ups using project management tools, Gather product feedback and use customer data to identify improvement opportunities ] Requirements: SaaS, Project management, Communication skills, Stakeholder management, Jira, Asana, Trello, Notion, LMS, AI