QA Engineer AI Voice
- At least 3 years of experience in software QA.
- At least 1 year of experience in testing voice or conversational AI.
- Hands-on voice agent testing: speech recognition and speech output basics, intents, latency, reading transcripts.
- Understanding why the same input can produce different AI outputs, and how to test for it.
- API testing and basic automation in Python or JavaScript/TypeScript.
- Jira or Azure DevOps and a test management tool.Troubleshooting from logs and transcripts.
- Clear written and verbal communication.
- Voice testing platforms (Hamming, Cekura, Coval, Botium) is a plus.
- Experience with LLM evaluation tools (Promptfoo, DeepEval, LangSmith) is a plus.
- Experience with Telephony basics (SIP, Twilio, Azure Communication Services) is a plus.
- ISTQB certification is a plus.
- Experience in Responsible-AI testing (PII, bias, safety) is a plus.
- Experience validating customer journeys across multiple markets is a plus.
- English at least B2.
- Stable employment. On the market since 2008, 1500+ talents currently on board in 7 global sites.
- “Office as an option” model. You can choose to work remotely or in the office.
- Workation. Enjoy working from inspiring locations in line with our workation policy.
- Great Place to Work® certified employer.
- Flexibility regarding working hours and your preferred form of contract.
- Comprehensive online onboarding program with a “Buddy” from day 1.
- Cooperation with top-tier engineers and experts.
- Unlimited access to the Udemy learning platform from day 1.
- Certificate training programs. Lingarians earn 500+ technology certificates yearly.
- Upskilling support. Capability development programs, Competency Centers, knowledge sharing sessions, community webinars, 110+ training opportunities yearly.
- Grow as we grow as a company. 76% of our managers are internal promotions.
- A diverse, inclusive, and values-driven community.
- Autonomy to choose the way you work. We trust your ideas.
- Create our community together. Refer your friends to receive bonuses.
- Activities to support your well-being and health.
- Plenty of opportunities to donate to charities and support the environment.
- Modern office equipment. Purchased for you or available to borrow, depending on your location.
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