Sales Manager SaaS HoReCa, WARSZAWA

Mandatory:

• 2-3 years of B2B sales experience (preferably software/SaaS/HoReCa).


• Fluent Polish (Cl -C2).


• Good command of English.


• Experience working with CRM systems (HubSpot / Zoho / Pipedrive / similar).


• Strong presentation and communication skills.


• Experience conducting online and offline client meetings.

Preferred:

• Experience in the restaurant industry or IT product sales.


• Understanding of the Spanish HoReCa market.


• Basic skills in creating presentations (Google Slides / PowerPoint).


• Ability to analyze data and prepare structured reports.

Soft Skills

• High level of responsibility.


• Strong organizational and detail-oriented mindset.


• Excellent communication and relationship-building skills.


• Self-discipline and ability to follow internal processes.


• Willingness to learn and grow continuously.


• Customer-focused approach.

1. Lead Management
   
   
   
   • Timely processing and qualification of all incoming leads.
   
   
   • Conducting initial consultations and identifying client needs.
   
   
   • Updating lead status accurately in the CRM system.
   
   
   
   


2. Client Calls and Meetings
   
   
   
   • Delivering product demos (SaaS / IT / restaurant solutions).
   
   
   • Conducting online and in-person meetings and presentations.
   
   
   • Handling objections and leading clients to a decision.
   
   
   
   


3. CRM Management
   
   
   
   • Complete and timely logging of all data in CRM.
   
   
   • Recording all activities: calls, notes, tasks, follow-ups.
   
   
   • Managing the sales pipeline according to internal processes.
   
   
   
   


4. Preparing Commercial Proposals
   
   
   
   • Creating tailored commercial offers for clients.
   
   
   • Sending proposals, tracking decisions, and following up on deadlines.
   
   
   • Working with pricing and packages.
   
   
   
   


5. Cross-Department Collaboration
   
   
   
   • Constant communication with Project/Account Managers.
   
   
   • Working closely with the Technical Support Team.
   
   
   • Providing accurate handover details for new clients.
   
   
   
   


6. Continuous Learning
   
   
   
   • Participating in regular internal training sessions.
   
   
   • Studying product updates, competitive landscape, and market trends.
   
   
   • Actively improving sales skills.
   
   
   
   


7. Reporting
   
   
   
   • Preparing weekly and monthly reports according to internal standards.
   
   
   • Analyzing the sales funnel and forecasting results.
   
   
   
   


8. Compliance with the Sales Playbook
   
   
   
   • Strict adherence to sales processes provided during onboarding.
   
   
   • Achieving KPIs and following operational standards.
   
   
   
   


9. Participation in Events
   
   
   
   • Attending trade shows, seminars, webinars, and industry events.
   
   
   • Supporting event preparation and onsite activity.
   
   
   
   


10. Support in Marketing & Sales Materials
    
    
    
    • Assisting in the creation of new client presentations.
    
    
    • Providing feedback to marketing on lead quality and client needs.
    
    
    
    

Working Conditions

• Full-time schedule and competitive salary


• International environment and dynamic work atmosphere.


• Opportunities for professional growth.


• Access to ongoing training and product development knowledge.
• Working with a modern tech product for the restaurant industry.
• Bonus system based on performance (KPIs + commission).