System Analyst

Proven business analysis experience on digital products in agile teams, covering new builds and enhancements to live systems

Strong business process mapping and systems analysis, including integrations and APIs

Able to progress analysis while requirements are still evolving, keeping assumptions and decisions clearly recorded

Uses data, user feedback and support insight to understand the underlying problem

Able to facilitate workshops, resolve conflicting requirements and help stakeholders agree on priorities and trade-offs

Communicates with clear, concise written English and has strong business and technical diagramming skills

Experience working with external vendors, offshore or nearshore development teams and third party suppliers

Uses agentic AI tools (e.g. Claude Code, Codex or OpenCode) as a normal part of daily work; has used them to build, automate or analyse real work, and can explain how they made sure the result was right; builds repeatable AI workflows rather than one-off prompts; knows the strengths, limits and costs of different models and chooses between them

Genuinely curious about new technology, what it can do and how it can help development team ways of working

Constant support of dedicated consultant
Employee referral program ,[Work with Product on their requirements, often helping to shape them, then break them down into features, stories and other deliverables, Map current and future business processes and their impact on systems, Make sure the solution works for the people who run it and use it: bring in Process, Product and Operations at the right time, so every question is answered and the design serves their goals, Create wireframes and prototypes to clarify requirements, explore user journeys and validate proposed solutions with users, Product and the delivery team, Contribute to solution architecture by modelling system behaviour, drafting API contracts and defining non-functional requirements, Use AI across the whole analysis cycle (discovery, process maps, prototypes, user stories), owning every output: accurate, concise, specific and fit for purpose, Keep the team backlog at the right size, and contribute to shaping and breaking down the longer-term roadmap with Delivery leadership, Gather estimates with the delivery team and subject matter experts, and support project leadership with estimates at each stage of requirement readiness, Identify scope creep early and propose options to keep releases small, Coordinate stories, scope and dependencies with other analysts, team leaders and architects on shared projects, Work with external vendors and partner teams on requirements, dependencies and timelines, Work with business and product representatives on UAT and post-release feedback, and turn it into backlog actions, Keep documentation and the decision log up to date, and communicate changes to those affected] Requirements: Claude Additionally: Sport subscription, Private healthcare.