Vulnerability Management Operations Analyst, KRAKÓW

• Understanding of Vulnerability Management and Patch Management processes
• Experience working with large datasets and data analysis
• Advanced Microsoft Excel skills (Pivot Tables, formulas, data manipulation)
• Good knowledge of SQL queries
• Understanding of cloud technologies
• Experience with tools such as JIRA, ServiceNow, Confluence, and Microsoft Teams
• Strong analytical and organisational skills
• Ability to manage multiple priorities and work under pressure
• Excellent communication and stakeholder management skills
• Proactive and independent approach to work
• Growth mindset and willingness to learn new technologies and AI-based tools

Nice to Have

• Knowledge of APIs and Python scripting
• Experience using AI-powered operational tools
• Experience within cybersecurity or enterprise IT operations environments

Vulnerability Management Operations Analyst

Location & Work Model

• Hybrid work model


• Preferred location: Kraków (6 office visits per month)


• B2B contract

Benefits

• LuxMed private medical care


• MyBenefit cafeteria platform


• Dedicated Contractor Care support

About the Role

We are looking for a Vulnerability Management Operations Analyst to support daily cybersecurity operations related to vulnerability remediation, reporting, and operational coordination.

In this role, you will be responsible for tracking remediation activities, ensuring proper planning and reporting processes, supporting operational meetings, and helping maintain compliance with vulnerability management SLAs. The position combines operational coordination, data analysis, stakeholder communication, and process improvement within a large-scale enterprise environment.

,[Vulnerability Management Operations, Monitor and track vulnerability remediation activities across multiple teams, Review compliance reports and validate remediation timelines, Identify inconsistencies in remediation planning and implement corrective actions, Support operational processes using AI-powered tools, Coordinate communication between cybersecurity and technical teams, Monitor operational communication channels and escalate issues when required, Reporting & Data Analysis, Prepare operational and management reports using data from various systems and dashboards, Analyse large datasets to identify trends, issues, and gaps, Validate automated reports and investigate data discrepancies, Create and implement action plans to resolve reporting and operational issues, Support senior management reporting with clear and concise updates, Remediation Coordination, Support analysis activities related to urgent security and vulnerability issues, Collaborate with infrastructure, patching, and cloud teams to drive remediation activities, Help maintain SLA compliance and support “Path to Green” remediation planning, Coordinate time-sensitive decommissioning and remediation activities, Meeting & Stakeholder Management, Organise and manage operational meetings, including agenda preparation and action tracking, Maintain effective communication with technical and non-technical stakeholders, Support collaboration across multiple teams and operational areas, Track issues and ensure follow-through until resolution] Requirements: Vulnerability Management, Patch Management, Large datasets, Data analysis, MS Excel, Pivot Tables, Formulas, Data manipulation, SQL, Cloud technologies, MS Teams, Jira, ServiceNow, Confluence, Analytical skills, Organizational skills, Communication skills, Stakeholder management, API, Python, AI, Cybersecurity