Workday Delivery Center Team Lead Albania

Deloitte Tirana 2026-10-20
  • We're looking for someone with around two years or more of experience leading, mentoring, coaching, or coordinating others, with a genuine passion for helping people succeed.

Your background may include:

  • IT Service Management

  • Managed Services or Application Support

  • HR Technology / HRIS

  • ERP or Enterprise Technology Implementations

  • IT Project Management / PMO

  • HR or Digital Transformation

  • Technology Consulting

  • Previous Workday experience is welcome but not required.

You'll likely thrive here if you:

  • Enjoy developing people and building high-performing teams

  • Balance empathy with accountability

  • Are comfortable giving feedback and navigating challenges

  • Take ownership and bring structure to complex situations

  • Work confidently with clients and stakeholders

  • Are curious about technology and motivated to learn Workday

  • Communicate fluently in English

We're building a new Workday team within our Delivery Center in Albania and are looking for a people-focused leader to support and develop our newly recruited team members.

As the Workday Delivery Center Team Lead, you'll act as the team's formal supervisor and local go-to person, helping colleagues grow their careers in Workday and HR technology consulting.
This role combines people leadership and client delivery.
While leading the local team, you'll also contribute to client-facing work across Workday Operate/AMS, Service Management, Project Management, or PMO.


About the team:
Technology Business Delivery Solutions in Albania stands as a strategic pillar within Deloitte’s expansive service delivery network across Central Europe. Strategically situated in Albania, we harness the nation’s unique strengths-outstanding talent accessibility, favorable geographic positioning, and exceptional language skills-to deliver superior service. Our center is devoted to providing cutting-edge IT services to Deloitte Member Firm clients throughout Central Europe. With diverse expertise spanning multiple capabilities, we engage in a multitude of projects, ensuring optimal client satisfaction.


What we offer:


  • At Deloitte, we hire potential. We know that great people make a great organization. We value our people and offer employees a broad range of opportunities.

  • Flexible and hybrid work model.

  • Competitive salary and benefits package.

  • Unlimited access to worldwide esteemed digital learning platforms as per individual needs and curiosity, in addition to classroom trainings.

  • Personal development and constant growth.

  • Career pathway and opportunity to constantly grow.

  • Dynamic and international work environment and team spirit.

  • Complete Private Health/Travel Insurance.

  • Employee assistance program, available to you and your immediate family members 24 hours a day, 7 days a week, 365 days a year, covering legal, financial and mental health advisory services.

  • Extensive experience gained from working across multiple Deloitte Offices.
,[Act as the formal supervisor for the Albania Workday team, Support onboarding, development, and career growth, Provide coaching, feedback, and regular 1:1s, Coordinate learning, certifications, and mentorship opportunities, Foster a culture that is supportive, ambitious, and accountable, Connect the Albania team with the wider international Workday practice, Contribute to Client Delivery, Depending on your background and business needs, you may:, Support Workday Operate / AMS Service Management, Coordinate clients, stakeholders, risks, and service delivery activities, Drive continuous service improvement initiatives, Support Workday implementation projects through Project Management or PMO activities, What You'll Gain, You'll have the opportunity to develop expertise in:, Workday and HR Technology, Workday Operate / AMS, Service Management, Project Management & PMO, Client & Stakeholder Management, International Project Delivery] Requirements: ERP, Project management