Customer Service Specialist with German Collection department, WARSZAWA

• Experience in the customer service area (preferably in debt collection department)
• Fluent knowledge of German (min. C1)
• Good knowledge of English (min. B1)
• University degree (bachelor/master)
• Communicative, goal-oriented, teamwork, attention to detail, problem-Solving Skills
• Openness for onboarding in the office in Warsaw (4-6 weeks), then work from the office 1 day a week

The offer:

• Work in a successful well-organized international organization


• The possibility of using German on a daily basis


• Full-time employment contract


• Attractive benefits (private healthcare, life insurance, social benefits package, Multisport subsidy (50%), employee discounts on company products, employee parking, performance-based incentives, employee referal program)


• Professional trainings & development

,[Daily contact with the customer regarding overdue payments (by phone and e-mail), Offering customers the best solutions, Updating customers’ data in the system, Creating reports and notes from conversations with customers, Introducing process improvements] Requirements: Degree