French Speaking Customer Service Representative-Fixed Term-Onsite in Lisbon, KRAKÓW
Looking to build your international career in Portugal?
Join a global BPO and become part of a multicultural team supporting French-speaking customers in Lisbon. If you're passionate about delivering exceptional customer service and enjoy working in a dynamic international environment, this opportunity could be the perfect next step in your career.
What You'll Do
- Deliver high-quality customer support to French-speaking customers.
- Resolve customer inquiries efficiently while maintaining a positive customer experience.
- Handle requests professionally across multiple communication channels.
- Accurately document customer interactions.
- Collaborate with internal teams to ensure timely issue resolution.
- Contribute to customer satisfaction and service quality objectives.
What We're Looking For
- Native or fluent French
- English C1 level (Harver English assessment required)
- Strong communication and interpersonal skills
- Customer-focused and solution-oriented mindset
- Comfortable working in a fast-paced environment
Compensation & Benefits
- Gross salary: €930/month (14 salaries)
- Attendance bonus: €65/month (11 months)
- 24/7 rotational shifts (Monday–Sunday) with 2 rotational days off
- International working environment
- Career development opportunities within a global organization
Contract
This position is offered as a 6-month fixed-term contract. While the initial contract duration is six months, there is a possibility of extension based on business needs and individual performance.
Work Model
- On-site
- Lisbon, Portugal
Please note: Relocation support is not provided. Candidates should already be based in Portugal or be willing to relocate to Lisbon at their own expense.