Lead Account Manager, REMOTE KYIV KRAKÓW

• Senior-level experience in B2B SaaS sales or account management
• 1–2+ years of experience leading, mentoring, or coaching a Sales or Account Management team
• Proven success managing SMB and enterprise customers, ideally in the MarTech, SaaS, or agency space
• Strong experience building and improving sales processes, managing pipelines, and working with CRM systems
• Data-driven mindset with experience using BI and analytics tools (Power BI, Looker Studio, Google Sheets, or similar) to make informed decisions
• Comfortable using AI tools to improve productivity and customer interactions
• Excellent communication, presentation, negotiation, and stakeholder management skills
• Experience collaborating across Sales, Marketing, Product, Support, and Solutions teams
• Fluent English

Would be a plus

• Experience with data integration, ETL, or analytics platforms such as Coupler.io or similar products

Railsware is looking for a Lead Account Manager to join one of our products - Coupler.io, a no-code data integration platform and AI analytics.
In this role, you'll lead and grow our Account Management function while staying hands-on with customers and key deals. You'll coach the team, improve sales processes, collaborate across departments, and help drive the next stage of Coupler.io's growth. If you have experience leading B2B SaaS sales teams, enjoy building scalable processes, and want to make a real impact in a fast-moving product company, we'd love to hear from you.