Production Support & DevOps Engineer

• Strong experience in Production Support and/or Application Support.
• Proven troubleshooting and RCA experience in production environments.
• Hands-on experience with Unix/Linux.
• Good understanding of networking and storage.
• Experience with CVE patching and vulnerability remediation.
• Experience with production monitoring and tools such as ELK and Geneos.
• Ability to work across both BAU support and technical projects.
• Strong understanding of production stability, operational risk and maintainability.
• Previous experience in financial services is essential — banking, capital markets, trading or financial applications.
• Experience working with traders, quants, front-office or desk users will be a strong advantage.
• Excellent communication and stakeholder management skills.
• Ability to work independently, take ownership and collaborate across multiple teams.

For our client, a global financial services organization, we are looking for an experienced Production Support & DevOps Engineer to join a team supporting business-critical applications and production environments.

This is a production and application support-focused role, with a strong emphasis on troubleshooting, root cause analysis, production stability and long-term solutions. The role combines BAU support with technical projects, including a data centre migration and a new greenfield application for a quantitative team.

,[Provide production and application support for business-critical systems., Troubleshoot complex application and infrastructure issues and perform root cause analysis., Take ownership of incidents and drive them through to resolution., Ensure the stability, reliability and maintainability of production environments., Support data centre migration and new application delivery., Work with technical teams and business stakeholders, including quantitative and front-office users., Assess the production impact of technical solutions and challenge requirements where necessary., Identify opportunities to improve and automate operational processes.] Requirements: Unix, Networking, ELK Stack, Stakeholder management