Salesforce Consultant/Functional Consultant
Required:
- 6+ years of hands-on experience as a Salesforce Consultant/Functional Consultant
- Proven experience across the full project lifecycle: requirements gathering, solution design, configuration, testing, deployment, and post-go-live support
- Strong expertise in core Salesforce clouds: Sales Cloud and/or Service Cloud (specify Marketing Cloud, Experience Cloud, Field Service, or CPQ if relevant to the role)
- Deep knowledge of Salesforce declarative tools: Flow Builder, Process Builder (legacy), Validation Rules, Approval Processes, Reports & Dashboards
- Experience with data model design (Objects, Fields, Relationships, Record Types, Page Layouts)
- Strong understanding of Sales/Service business processes (lead-to-cash, case management, opportunity management)
- Experience with Salesforce security model: Profiles, Permission Sets, Role Hierarchy, Sharing Rules, OWD (Organization-Wide Defaults)
- Experience with data migration tools (Data Loader, Data Import Wizard)
- Experience writing functional/technical specifications and collaborating with developers on Apex/Lightning Web Components (LWC) customizations
- Experience integrating Salesforce with third-party systems (APIs, middleware such as MuleSoft, or point-to-point integrations)
- Strong stakeholder management and client-facing communication skills
- Experience leading workshops, discovery sessions, and UAT (User Acceptance Testing)
- English level: B2 or higher (C1 preferred, given senior/client-facing role)
- Salesforce certifications (e.g., Salesforce Certified Administrator, Sales Cloud Consultant, Service Cloud Consultant, Platform App Builder)
- Experience with Salesforce Lightning Experience migration projects
- Experience with Agile/Scrum delivery methodology
- Experience managing or mentoring junior consultants Industry-specific experience (Financial Services Cloud, Health Cloud, Manufacturing Cloud, etc.)
- Experience with CPQ, Pardot/Account Engagement, or Einstein Analytics Pre-sales or solution architecture experience
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