Business Analyst Customer Value and Digital Engagement Department, WARSZAWA

• Excellent analytical skills and the ability to effectively prioritize and complete tasks
• Initiative, ability to work on your own and make decisions
• experience in defining & documenting functional and non-functional requirements
• Practical knowledge and ability to make designs using BPMN
• You are able to initiate actions independently, identify problems and seek solutions, as well as consistently strive to achieve set goals.
• You are open and communicative, accurate, patient and determined
• Experience in digital (webportal, app, eCommerce)

Nice to have:

• knowledge and ability to visualize analysis into readable diagrams using UML notation (Activity Diagrams, Sequence Diagrams, Use Cases).

,[Designing end-to-end customer journey for new and existing features and products, Creating prototypes to visualize proposed solutions and obtain early feedback from stakeholders, Gather and document requirements and translate them into clear user stories and acceptance criteria (or other outputs as agreed) that can be used and interpreted by both business and technical users. This will involve planning, running and facilitating workshops, and assessing source documentation from the customer, Cooperating with the team / squad and with Product Owner, business representatives and programmers, Close cooperation with business stakeholders in Go to market topics, Driving business processes analysis – collecting requirements and aligning the solution with the squad and core stakeholders, Creating and managing analytical documentation using existing tools and processes (Jira, Confluence, etc.), Ensuring the quality of products by supporting acceptance tests and implementation of the solution] Requirements: UML