Data Analyst, KRAKÓW

  • Experience of data visualization tools and dashboard design
  • Strong analytical and problem-solving skills, with the ability to make data-driven decisions
  • Experience of working with tools like: ServiceNow, Jira, GCP Looker Studio, SQL
  • An automation focused mindset
  • Python and Splunk are nice to have
  • Strong communication and interpersonal skills, with the ability to articulate technical concepts to non-technical stakeholders
  • Knowledge of Agile methodologies and project management frameworks
  • Familiarity with emerging technologies and industry trends

📍 Client & contract: lead international bank | B2B
🗣️ Recruitment:
phone screen with our recruiter + on on-line meeting with the hiring managers
🗺️ Hybrid work:
6 days per month from the office in Cracow


About the project:

We are looking for a Data Analyst
who can turn complex operational and user experience data into
practical insights that improve internal technology services. In this
role, you will work closely with cross-functional teams to understand
how users interact with IT services, identify friction points, and build
clear visibility around service performance. This is a strong
opportunity for someone who enjoys combining analytics, dashboard
creation, and process automation to influence how digital services
evolve.


What's in it for you:



  • Prestigious position at one of the world's largest banks

  • Stable, long-term projects

  • Competitive salary with a B2B contract

  • Hybrid work (6 days per month from the office in Cracow) and flexible working hours

  • Private healthcare and multisport card

  • Personal growth and development opportunities with the possibility to rotate between projects

  • Referral program and company events

  • Convenient parking

,[ Identify, gather and integrate data from multiple sources including IT systems, service desks, monitoring tools and customer experience platforms , Define and maintain key metrics for tracking customer IT journeys and service performance , Analyse user behaviour across IT services to identify trends, pain points and optimization opportunities , Translate data into clear, actionable recommendations for operational and strategic improvements , Design and maintain dashboards that clearly communicate performance and experience metrics , Present insights in a clear and accessible way] Requirements: Data visualization, Dashboarding, ServiceNow, Jira, Looker Studio, SQL, Data analysis, Agile, Splunk, Python Additionally: Sport subscription, Private healthcare, Flat structure, Small teams, International projects, Free coffee, Bike parking, Shower, Free parking, Canteen, Playroom, No dress code, Free beverages, Modern office.
Data publikacji: 2026-05-04
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