Key Account Manager & Recruiter

What we are looking for

• At least 3 years of recruitment experience, ideally within a recruitment agency or a role involving direct client management. 
• Experience managing client relationships, recruitment accounts, or multiple hiring stakeholders. 
• A track record of delivering recruitment projects and maintaining a positive candidate experience. 
• Confidence in leading client conversations, asking the right questions, and constructively challenging unrealistic expectations. 
• Strong sourcing and interviewing skills, with the ability to look beyond keywords and assess relevant experience. 
• Commercial awareness and an understanding of how recruitment delivery supports account growth. 
• Strong organisation, attention to detail, and the ability to manage competing priorities. 
• Professional fluency in English, both spoken and written. 
• A proactive approach, sound judgment, and ownership of commitments. 

It would be an advantage if you also have:

• Experience recruiting for banking, financial services, technology, or large international organisations. 
• Experience supporting a major corporate account with several hiring managers or business units. 
• Familiarity with client recruitment systems, supplier processes, or vendor management platforms. 
• Experience using recruitment data to identify bottlenecks and improve delivery. 
• Polish language skills. 

What success looks like

You build trust with the client, understand their priorities, and translate those priorities into recruitment results. Hiring managers receive relevant candidates and clear updates, candidates feel informed and supported, and the account develops through consistent delivery and strong relationships.

Interested?

Send us your CV and a short introduction highlighting your recruitment experience and the client relationships or accounts you have managed.

Join VeritaHR and help us build lasting partnerships through excellent recruitment.

Key Account Manager & Recruiter

Join VeritaHR’s internal team

Are you a recruiter who enjoys building client relationships as much as finding the right talent? Can you turn a hiring brief into a clear recruitment plan, keep stakeholders engaged, and take ownership of delivery?

VeritaHR is looking for a Key Account Manager & Recruiter to manage and develop a key relationship with a major international banking organisation while delivering recruitment projects from brief to placement.

This is an internal role at VeritaHR, combining hands-on recruitment with account ownership. You will be a trusted point of contact for the client, understand their hiring priorities, and work closely with our recruitment team to deliver a responsive, high-quality service.

About the role

You will connect client needs with recruitment delivery. Alongside managing your own vacancies, you will build relationships with hiring managers, coordinate priorities across the account, and identify opportunities to strengthen our partnership.

We are looking for someone who is commercially aware, organised, and confident in client conversations, with the recruitment experience to assess candidates and move hiring processes forward.

Your responsibilities

Client relationship and account management

• Act as a key point of contact for the client, building strong relationships with hiring managers and other stakeholders. 
• Develop a clear understanding of the client’s business, teams, hiring needs, and expectations. 
• Lead vacancy intake discussions, clarifying role requirements, candidate profiles, timelines, and recruitment priorities. 
• Maintain regular communication on recruitment progress, pipeline quality, market conditions, and potential challenges. 
• Coordinate recruitment activity across the account, aligning internal colleagues around agreed priorities. 
• Address feedback and delivery issues proactively, following through on agreed actions. 
• Identify opportunities to support additional teams, secure new recruitment assignments, and grow the relationship. 
• Monitor account performance and contribute to service reviews and recruitment planning. 

End-to-end recruitment

• Manage recruitment processes from the initial brief through sourcing, screening, interviews, offers, and placement. 
• Build candidate pipelines through direct sourcing, LinkedIn, job boards, referrals, and our recruitment database. 
• Conduct interviews to assess relevant experience, motivation, communication skills, and suitability for the role. 
• Prepare clear candidate recommendations that help hiring managers make informed decisions. 
• Coordinate interviews, collect feedback, and keep candidates and stakeholders informed throughout the process. 
• Support offer discussions, manage candidate expectations, and maintain engagement through the start date. 
• Keep recruitment records accurate and up to date, following applicable data protection requirements. 
• Share market insights and suggest adjustments when hiring expectations or processes affect delivery. 

What you can expect

• An internal role at VeritaHR with ownership of an important client relationship. 
• A combination of account management and recruitment, with direct involvement in both client service and hiring delivery. 
• Exposure to an international banking environment and a range of recruitment projects. 
• Close collaboration with recruitment colleagues and VeritaHR leadership. 
• Scope to contribute ideas, improve processes, and influence how the account develops. 
• Opportunities to strengthen your skills in stakeholder management, commercial account development, and recruitment.