Network & Security Consultant L2
- Support LAN, WAN (including SD-WAN), and Wi-Fi infrastructure for the customer.
- Gather customer requirements and create documentation (High-Level Design, Low-Level Design, Run Books) following customer standards.
- Collaborate with deployment teams.
- Primary focus on solution gathering and design (minimal support on actual migrations, occasional support on service or topology changes).
- Support the routing migration project across all customer sites from Zscaler to Palo Alto.
Technical Requirements:
- Cisco CCNA certification or equivalent knowledge.
- Basic to intermediate knowledge of Cisco Routing & Switching technologies.
- Practical hands-on experience with Cisco hardware (routers, switches) and basic Cisco CLI commands.
- Working knowledge of network protocols: OSPF, EIGRP, VLAN, STP.
- Ability to perform basic-to-intermediate network configuration, fault identification, and hardware diagnostics.
Soft Skills:
- English: Good command in spoken and written communication (reading technical documentation, direct interaction with customer and India team).
- Detail-oriented, accurate, and capable of working independently.
- Team player with strong customer-facing communication skills.
- Willingness to develop and pursue further certifications (e.g., CCNP in the future).
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