Senior .NET Support Engineer

• 5 to 7 years of software engineering experience, with a minimum of 4 years specializing in .NET and SQL Server.
   
• Hands-on experience with ASP.NET using C#, .NET Framework 3.5/4.0, MVC 4, WCF, Web Services, JavaScript, jQuery, HTML5, and CSS.
   
• Extensive experience with Windows 10, Windows Server 2016/2022, SQL Server databases, Advanced IIS, and Active Directory.
   
• Strong technical knowledge in IIS AppPool management, PowerShell, Web Farming (load balancing), and High Availability (clustering).
   
• Proven ability to analyze IIS and Windows event logs to diagnose application, configuration, or server issues, as well as perform performance monitoring.
   
• Solid understanding of TCP/IP and experience in network troubleshooting, network management, and basic knowledge of switches, routers, and firewalls.
   
• Proficiency with IDEs & Tools: Visual Studio 2017/2019, GIT / GitLab.
   
• Experience in Agile/Scrum development methodologies.
   
• Strong analytical and problem-solving skills.
   
• Education: Bachelor’s degree in Engineering, Computer Science, or a related technical field.
   

We are looking for a Document Management System (DMS) Support Engineer to deliver high-quality technical IT support services for global enterprise systems enabling Document Capture and delivery. In this role, you will collaborate closely with operational scanning staff across global locations to diagnose, detect, and resolve technical issues, ensuring all DMS systems return to steady-state operations efficiently.