Technology Operations Coordinator

Wakacje.pl GDAŃSK WROCŁAW 2026-08-26

  • 3+ years of experience in IT
    Operations, PMO Analytics, or acting as a highly analytical
    Executive/Business Assistant within an IT department.
  • Product Company Background:
    Proven experience working in a product-led company (developing its own
    internal products or SaaS solutions).
  • Fluent English (both spoken and
    written) is mandatory, as you will work in an international environment.
  • Strong Analytical Mindset &
    AI Utilization: Proven ability to work with raw data and leverage modern
    AI tools to analyze metrics, generate reports, and streamline daily
    operations.
  • Executive Presentation Skills:
    Exceptional ability to translate complex IT metrics into clear,
    professional reports and presentations for C-level management (expert
    level in PowerPoint and Excel).
  • Assertive & Accountable:
    You possess a strong personality. You are capable of holding Engineering
    Managers and teams accountable for time-tracking, reporting standards, and
    deadlines without needing the CTO to intervene.
  • "Right-Hand"
    Mentality: You bring a pragmatic, hands-on approach to your work. No task
    is too small - you are just as dedicated to running complex analytical
    reports as you are to maintaining a decision log and organizing department
    logistics.
  • Highly Organized: Exceptional
    ability to multitask, proactively identify missing data, and keep the IT
    department running smoothly behind the scenes.
  • Financial & Business Awareness: Basic
    experience or strong willingness to handle technology department
    administration, including processing invoices, tracking budgets.

Nice to have:



  • Experience
    with Jira, in configuring workflows, creating advanced queries (JQL), and
    building complex reporting dashboards to track team performance.

Technology Enablement Coordinator


About the company


We are an e-commerce platform and a network of travel agencies offering a wide range of travel products. Since 2015, we have been part of Wirtualna Polska Holding – Poland’s largest group of media and e-commerce companies. Together with Travelplanet.pl and the Invia brands across CEE, we are building a unified travel group driven by a shared #TravelMindset. In our daily work, we #Explore better ways to grow, #Engage through real ownership and teamwork, and #Enjoy building experiences that people genuinely look forward to.


Send us your CV and… see you at Wakacje.pl! ✈️


We are
looking for a highly organized, data-driven Technology Operations Coordinator
to act as a operational partner to our Group CTO and Leadership. In this role
you will be the central hub for all technology operations, department
analytics, and executive reporting.

Your
mission is twofold: on one hand you will
take full ownership of the department's day-to-day logistics – from organizing
All-Hands and tech workshops to managing technology invoices and budgets. On
the other hand, you will leverage AI and data from Jira to build real-time
executive dashboards, prepare management presentations, and reports.


If you have a strong analytical mind, excel at
tracking metrics, and are not afraid to roll up your sleeves to handle the
operational and administrative "behind-the-scenes" work in a dynamic
product company, this role is for you.


Our offer



  • Workplace safety and comfort:

    • Employment based on an employment contract or B2B,

    • Full support during the onboarding period under the supervision of an engaging leader/buddy.


    Business agency and agility:



    • Real influence on business decisions, the ability to take initiatives and implement your ideas.


    Development within the organization:



    • Individual Development Plan,

    • Participation in training courses and conferences to enhance professional competencies.


    All-inclusive for Employees:



    • A benefits package that you can use according to your preferences – Lux Med medical care, Health and Life Insurance (PZU and Warta), Multisport card, shopping and lunch vouchers, and many other cafeteria offers available on the Worksmile platform,

    • Study Tour – trips abroad to explore our product offerings (destination tours and hotel audits),

    • A training and webinar package supporting professional and personal development,

    • Discounts on our products for employees and their families,

    • Work in the hybrid model form one of the office: Alchemia office in Gdańsk or in the Business Garden in Wrocław

    • Mini events, delicious coffee, and on Mondays, hot chocolate,

    • Casual dress code.


    Ready to join the team with a #travelmindset? We’re waiting for you!



,[Managing the daily operational flow of the technology department and taking ownership of ad-hoc administrative tasks., Capture comprehensive summaries from executive and cross-functional meetings, maintain a centralized decision log, and assertively track action points to ensure timely execution, Organize, coordinate, and facilitate department-wide events, including All-Hands meetings, technical workshops., Manage financial administration: process and approve invoices, track department budgets, and prepare cost summaries., Assist in executive calendar alignment, ensuring the CTO's time is prioritized around key strategic initiatives., Organize and facilitate quarterly planning sessions, requirements gathering, and prioritization workshops., Prepare reports and analytics to monitor department efficiency by using Jira and other systems to ensure complexity., Work with Jira workflows and Confluence spaces across all engineering teams, standardizing them to ensure consistent data collection., Leverage AI tools and modern analytics to generate high-quality progress reports, executive summaries, and dynamic management presentations., Build, maintain, and own real-time performance dashboards for the CTO and leadership team., Translate raw data into clear, actionable insights, highlighting operational bottlenecks and project milestones] Requirements: Data analysis, PMO, Operations, AI Tools, Confluence, Excel, Budgeting, Jira Additionally: Private healthcare, Flexible working hours, Life insurance, Discounts, Free coffee, No dress code.