Production Support Specialist, KRAKÓW



  • Solid technical background and team player mindset.

  • Knowledge of SQL and databases.

  • Familiarity with Microsoft Dynamics, AWS, Azure, Java, Linux is an advantage.

  • Experience in IT Support, DevOps, or Site Reliability Engineering (SRE) roles is a plus.

  • Risk awareness and ability to identify, mitigate, and control issues.

  • Experience with ServiceNow (Incident, Problem, Change Records) is an asset.

  • Previous exposure to large enterprise environments would be beneficial.




Joining this project you’ll become part of Mindbox – a tech-driven company where consulting, engineering, and talent meet to build meaningful digital solutions. We’ll back you up every step of the way, accelerate your development, and ensure your skills make a difference. 



At Mindbox we connect top IT talents with technology projects for leading enterprises across Europe. 




 


Join Our Client’s Team as a Production Support Specialist!


Are you passionate about supporting critical systems and ensuring seamless business operations? We are looking for a Production Support Specialist to join our client’s technology team and provide robust support for key platforms.




Sounds like your kind of challenge? 






What you get in return


  • Flexible cooperation model – choose the form that suits you best
    (B2B, employment contract, etc.)

  • Hybrid work setup2 days on-site, 3 days remote/week in Krakow

  • Collaborative team culture – work alongside experienced professionals eager to share knowledge 

  • Continuous development – access to training platforms and growth opportunities 

  • Comprehensive benefits – including Interpolska Health Care, Multisport card, Warta Insurance, and more 

  • High quality equipment – laptop and essential software provided 


,[Provide production support for client onboarding and reporting systems., Perform incident analysis and collaborate with the development team to implement solutions., Manage Incidents and Problem Records through ServiceNow (Problem Coordinator role)., Respond to system alerts, perform troubleshooting, and implement corrective actions., Support technical and process improvements in close cooperation with internal teams like Support, DevOps, and SRE., Participate in regular weekend releases and maintenance as required.] Requirements: SQL, Microsoft Dynamics, AWS, Azure, Java, Linux, DevOps, Site reliability engineering
Data publikacji: 2026-07-14
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